Summary Description
Provides independent field hardware and software support on building automation systems including, but not limited to HVAC control systems, security systems and life-safety systems. Installs system additions and turnkey systems. Provides 24-hour customer service.
Duties and Responsibilities
Essential:
- Complies with and ensures compliance with all safety policies and procedures.
- Complies with and ensures compliance with all employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.
- Performs field preventative maintenance checks on electronic systems.
- Provides field hardware support on electronic controllers and control devices and on pneumatic systems where applicable.
- Provides on-site and front-end software assistance and support to customers.
- Provides 24-hour on-call hardware and software service availability.
- Installs system additions and turnkey systems.
- Completes all necessary paperwork to support field work.
- Conducts appropriate on-the-job training for Service Technicians I, II, and III.
- Assists with or independently performs checkout and start-up of system additions and turnkey systems.
- Communicates with equipment representatives to solve field hardware problems.
- Assists with or independently performs job check-out and start-up as necessary.
Job Requirements
- Must be an Electrician
- Minimum of 5 years’ experience with building automation systems or in a related field.
- Ability to understand design and design-intent of HVAC systems.
- Ability to read and understand electrical, mechanical and control drawings, specifications, schematics and ladder diagrams.
- Working knowledge of building automation systems software.
- Above average troubleshooting and problem-solving skills with proven mechanical ability to troubleshoot and repair HVAC systems and their components.
- Proven leadership skills and ability to manage people.
- Ability to organize and administer multiple jobs and tasks with good attention to detail.
- Above average knowledge of electrical trade and applicable electrical codes as they apply to building automation systems.
- Knowledge of and ability to deal with other construction trades.
- Must be confident, decisive and self-motivated and able to make independent decisions.
- Above average math and logic skills.
- Excellent customer service skills.
- Ability to work a frequently changing schedule to meet customer demands.
Physical Requirements:
- Working a minimum of 40 hours/week, scheduled in 8 to 10-hour shifts
- Standing and climbing 4 to 6 hours/day
- Kneeling, lifting, reaching above shoulders, and bending 4 to 5 hours/day
- Twisting (180° ) and walking 2 to 3 hours/day
- Squatting and sitting 1 to 2 hours/day
- Lifting weights of 0 to 75 lbs. at the following frequencies: continuous lifting of 10 to 35 lbs.; frequent lifting of 35 to 50 lbs.; occasional lifting of 50 to 75 lbs.; sizes & shapes of objects vary from concrete blocks to cylinders to 10’ lengths of metallic conduit and 20' lengths of PVC conduit; average carry requirements, 60 lbs. for 40'
- Ability to lift from floor to above shoulder
- Repetitive use of hands includes: continuous grasping up to 50 lbs.; frequent pushing and pulling of 50 to 75 lbs.; and fine motor coordination for receptacle installation and wire terminations
- Repetitive use of feet is required for operating heavy equipment, conduit benders and vertical climbing
- Vision adequate for blueprint reading and color coding for wire identification
- Balance adequate for continuous climbing of ladders, scaffolds, and lifts
- Environmental factors include working in: temperature extremes of 0° F to 100° F; up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, and odors within the Permissible Exposure Limits (PEL).
- Special hazards include exposure to mechanical, electrical, chemical, and potentially explosive hazards
- Personal protective equipment includes use of hard hat, safety glasses, protected-toe boots, and appropriate gloves for the task. Equipment on an “as needed” basis may include fall protection, dust mask, respirator, hearing protection, arc flash protective gear,